![]() Select the Authentication application option and follow the steps to finish setting up the app.Follow the steps to set up an authentication application.įollow these steps if you don’t have a account:.Look for Authentication Application and click Enable.To set up an authentication application with your accountįollow these steps if you already have a account: Chrome extensions: SecureAuth OTP, Authenticator.Windows apps: 1Password, OTP Manager, OneLogin OTP.iOS options: Google Authenticator, Authy, LastPass, 1Password.Android options: Google Authenticator, Authy, LastPass, 1Password.Research the best option for you, but here are a few examples: Download and install an authentication app to the device.Choose a device, such as a computer, or mobile device (phone or tablet), on which you can install apps.You can set up an authentication application with your account to generate the one-time security codes. You can use these apps to get security codes even if you don’t have an internet connection or mobile service. Use an authentication applicationĪn authentication application can generate security codes for signing in to sites that require a high level of security. ![]() ![]() Government and military employees can also use their PIV card or CAC. If you have limited access to a phone or cell service, you can use an authentication application, a security key, or backup codes. requires all users to use two-factor authentication to create an account and sign in. With 2fa turned off, we could login to her google account on the new phone and have the fi support team activate her line there.How to use if you have limited access to a phone or cell service Once we went through that workflow, we were in her account settings, and were able to turn off 2fa. However, it finally worked when we tried the "forgot email?" link on - they asked for her recovery email address, the name she used on her google account, and her google account password (all things which we thankfully had access to). She got a verification code at her hotmail email address but it still didn't allow her to login to her google account, it just sent her yet another one of those "we’ll send a link to sign in to your account in 48 hours" emails. However, nothing worked when we went through the account recovery process at. She still had her gmail password and access to a hotmail email address which she'd set as her recovery email address for her gmail. In our endless searching of ways to get out of this, it sounds like some people inadvertently lost their google account when they switched their phone numbers, but it's particularly dangerous for google fi users since your phone number is completely dependent on access to your google account. Especially given google seems to have force-converted her to using 2-step verification back in 2021, but didn't force her to generate backup codes when they did that. Yes, in retrospect, she should have generated backup codes for 2fa and had a physical security key and so on, but we (and I'm sure many others) were unaware of all that. Losing her phone almost resulted in her losing her google account and her phone number, each of which she's had for 15+ years. My wife's phone was stolen and therefore she couldn't receive two-factor authentication codes for signing into her google account, and therefore she couldn't switch to a new phone. We narrowly averted a disaster others have posted about here, so we wanted to post our story in case it helps others.
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